As the Director, Melissa’s role encompasses all aspects of the business, by looking after clients, our referral sources and of course our award-winning staff. As a genuinely proactive person, she is constantly exploring ways to improve the business – and as a quintessential “team player”, she naturally embodies a strong focus on staff development, both personal and professional, thereby empowering her staff to be the best they can possibly be as conveyancers,

Specialising in residential and matrimonial settlements, Melissa utilises her decades of top-level conveyancing experience to bring swift and satisfying closure with complex scenarios. As she often reminds her staff: “You are dealing with people’s biggest asset, and it is a privilege that the client has entrusted our company to look after them.”

Melissa and Key Conveyancing continue to thrive on the success they have had with thousands of happy clients, because they understand that nurturing the conveyancer / client relationship from beginning to end is absolutely crucial.

Why do you love working at Keys?

I’m driven by a deep passion for what I do, the business I’ve built, and the incredible team I have the privilege of working with every day. For me, work isn’t just about achieving goals — it’s about creating meaningful impact, fostering growth, and building something that matters.

Our business isn’t just a company; it’s a community built on shared values of being united, driven, dedicated and happy. I’m proud to see how far we’ve come and even more excited about where we’re headed.

But what makes it all worthwhile is the team. They are the heartbeat of everything we do. Their talent, dedication, and passion inspire me every day. Together, we’ve built a supportive culture of trust, collaboration, resilience and continuous growth. Watching them thrive is one of the most rewarding parts of my role.

At the end of the day, it’s not just about loving what you do — it’s about loving who you do it with and why you do it. I’m endlessly grateful for this journey, and I look forward to everything the future holds.

3 words to describe you?

Supportive, Resilient, Driven

What’s a fun fact about you or something you love doing in your spare time?

I love spending spare time at the river surrounded by friends and family. Theres nothing better than filling your cup with the most amazing company!